Frequently Asked Questions

Q. What's the Aquatic AV Store?

A. Aquatic AV Store is the official online store of Aquatic AV to sell directly to North American consumers and our international distribution network. If you're a consumer living outside of North America, you can purchase Aquatic AV products via an authorized dealer near you. If you have any questions, just chat with us through the Messenger Bot on your screen.

Q. What orders qualify for free shipping?

A. Consumer orders with cart items valued $100+ qualify for free ground shipping within the USA. International customers, dealers, and distributors are subject to different shipping offers.

Q.How can I ask questions before I purchase?

A. Chat with us using the Messenger Bot in the bottom right corner of your screen. We respond regularly during our normal business hours Monday-Friday from 8:00AM-5:00PM PST